지적정책집행의 갈등관리에 관한 연구

지적정책 집행 과정에서 발생하는 갈등의 관리 방안을 연구했다.

In the process of the cadastral policy implementation in various types, the interests of conflict management has been increased. Especially the legislation of 「Public Organization’s Conflict Prevention and Resolution Act」has been extended the government’s active approach from the existing private sector to public organizations. The increasing interests of cadastral policy is based on IT development, matured citizenship, labour market reforms and requirements on high quality of public administration service. Especially, considering the cadastral work is the central government’s fairs the public organization reform and convenience of general public are core agenda.

In the process of cadastral policy implementation various type of conflict has been occurred by the interest groups and that can make a bad influence on achievements of goals. Eventually the objectives of cadastral policy planning and implementation are providing land information to related organizations, protecting people’s property rights and promote effective national land management. The objectives this research is to present effective and desirable cadastral policy implementation by analysis of actual proof on the cadastral conflict management. Especially, the actual proof analysis has been conducted on cadastral policy conflict factors.

The scoop of this research has been limited to the following cadastral policies. First, the conflicts occur in the process of cadastral re-survey project implementation as a legislation type. Second, the real estate public administration integration project as a project type. Third, the salary peak system and annual salary system which one of the public organization advancement as a program type. A case study and actual proof study research methodology has been applied together as follows. First, for case study will be carried out in the conflict occurs during the cadastral policy implementation.

Second, for actual proof study the importance of conflict factors and connection structure analysis has been carried out. This research consists of 6 chapters, chapter 1 explains the background, objectives, scoop of research. In chapter 2, the concept of cadastral policy and conflict management, conflict factors and research framework has been presented. In chapter 3, case study on the conflict management has been carried by applying research framework.

In chapter 4, quantitative analysis has been carried out in case study on the cadastral policy implementation and based on the results of case study and quantitative analysis, systematic conflict management during the cadastral policy implementation. Finally the summary of limitation and research results and future research has been presented in chapter 6. The analysis of conflict management in cadastral policy implementation has been conducted to related staff members of LX corporation and Ministry of Land, Infrastructure and Transport. The structured questionnaires for DEMATEL analysis have been distributed and collected.

The collected data has been used for the importance analysis for the conflict management in cadastral policy implementation. The matrix investigation table has been prepared to find out the relationship in cadastral policy implementation. The results of analysis can be summarized as follows. In the cause degree(D), communication(C2, 15.288) is the most important factors with in the cadastral policy implementation. In the results degree(R), communication(C2, 15.714), conflict of interests(C6, 15.026) factors deducted.

In the total degree(D+R) presents sum of degree of influence and degree of influenced, communication(C2, 31.002), conflict of interests(C6, 29.836), difference of goals(C5, 29.477), sustainable management(C12, 29.387). In the Pure location(D-R) presents the difference of influence and degree of influenced, ground legislation(C7, 0.766), mutual dependence(C1, 0.696). It is proposed that the following issues should be addressed for systematic conflict management. First, it is necessary that securing budget and manpower for sustainable promotion of the cadastral re-survey project. Second, reinforcement of public relations for communication promotion.

Third, simplify the public appeal procedure for real estate integration and improvement of public administration process. Forth, revision and legislation regulation for organizing land owner committee. Fifth, it is necessary that establishment of organization for resolving conflicts. Sixth, it is recommended that introducing regulation to encourage citizens participation for cadastral re-survey project to give a tax reduction incentive. Seventh, it is necessary that the labor and management part have to run a rational process for performance based annual income salary system. The limitation of this study and future study area has been recommended as follows.

First, in the process of designing conflict management influence factors should be reflected the characteristics of cadastral policy implementation. Second, in the process of the importance of conflict factors and connection structure analysis, there is a limitation of enough explanation to the central government officials. Third, this research has been applied the DEMATEL methodology to find out the relationship of influence factors however the recession analysis can be recommended as a future research area. 토지 관리를 바람직한 방향으로 유도하기 위한 지적 관련 정책은 다양한 표현 형태로 추진되고 있고 이러한 과정에서 발생되는 갈등관리에 대하여 그 어느 때보다도 관심이 높아지고 있다.

특히 갈등관리를 둘러싼 정부의 적극적 접근은 「공공기관의 갈등예방과 해결에 관한 규정」을 제정하면서 기존 민간부문의 갈등 중심에서 공공기관의 갈등 중심으로 확대되고 있다. 지적정책이 사회의 화두로 대두되는 이면에는 IT의 발달과 높은 시민의식, 노동시장의 개혁과 양질의 행정서비스 요구 등 다양한 환경의 변화와 편승이 이루어지고 있다. 특히 지적이 국가사무임을 고려하면 공공기관의 개혁과 국민의 편의는 필수불가결한 핵심 사안이라 볼 수 있다. 따라서 지적정책의 집행과정에서 다양한 참여자 집단과 이해관계에 따라 다양한 형태의 갈등이 발생하고 이로 인해 바람직한 목표 달성에 악영향을 미치게 된다. 궁극적으로 지적정책을 수립하고 집행하는 근거는 대 국민서비스 및 관련 기관에 정확한 정보제공, 부동산행정의 공신력을 제공하고 국민의 재산권을 보호하며 국토관리의 효율화를 기하는데 있다. 지적정책집행 과정에서 파생되는 갈등 및 관리에 대한 의문의 실마리를 찾기 위한 본 연구의 목적은 지적정책집행 과정에서 파생되는 지적갈등관리의 현황 및