글로벌 공인중개사 제도 활성화에 관한 연구

외국인 부동산 취득 증가에 대응한 공인중개사 제도 활성화 방안을 연구했다.

According to the 2022 Immigration and Foreigner Policy Statistical Yearbook released by the Ministry of Justice, it was confirmed that the number of foreigners staying in Korea for more than 91 days exceeded 2 million. Korea is rapidly entering an internationalized society, and accordingly, building social infrastructure has become the most important national task. Currently, interest in property ownership by foreigners is increasing along with the increase in the foreign population.

Considering the current social and economic conditions in 2022 and structural changes in real estate-related industries, foreign real estate brokerage is growing in the form of the real estate industry, and real estate brokerage, like other service industries, We are facing an era that requires more professional and high-quality services. Therefore, in this study, a study was conducted to activate the global real estate brokerage system through the expansion and specialization of the business area of global real estate brokers specialized in foreign real estate brokerage selected, designated, and operated as a policy project of some local cities and provinces in Korea.

Against the background of the above, by supplementing and reorganizing related systems, we intend to present the necessity of fostering a brokerage specialized for foreigners and fostering professional foreign brokerage personnel, and contributing to Korea's foreigner support system and local economy by improving foreigners' satisfaction with domestic real estate transactions. and contribute to the sound development of the Real Estate Brokerage Market.

Although there have been many previous studies on foreigners living in Korea and real estate investment and real estate brokerage, there has been no study on foreigner-specific brokerage for smooth real estate transactions by foreigners residing in Korea. In particular, although the global real estate brokerage system is a system in which professional manpower for foreigners is officially designated by each city and provincial government, sufficient research has not been conducted.

Therefore, with the theory of real estate brokerage, which is the basis of global real estate brokers, research trends related to the activation of real estate brokerage, such as expansion and specialization of certified real estate brokers, were reviewed, and basic research related to real estate transactions between foreigners residing in Korea and foreigners was reviewed to provide differentiated research. The direction was set, and based on the theoretical background, we tried to derive the results of the research to be presented in this study.

Data related to domestic global brokerage were collected by using the information disclosure request system and collected by each city and province in Korea. was analyzed. In this study, a survey was conducted on global licensed real estate brokerage in Seoul and Busan, as well as on foreigners residing in Korea who have experience in using real estate brokerage. A two-way survey was conducted, and the questionnaire for foreigners was written in English, Japanese, and Chinese to avoid bias to a specific nationality as much as possible. For the empirical analysis related to the survey, SPSS Statistics 25, a statistical analysis program, was used.

Several meaningful research results were derived by conducting empirical analysis through interactive survey data targeting global licensed real estate brokerage and domestic foreigners. In terms of the role and work area of global certified real estate brokerage and the need for education, global licensed real estate brokerage are experiencing a lack of professional education.

It was found to be experiencing difficulties, and in terms of improvement of this system that global real estate brokers think, reasonable improvement in management and support of city and local governments, reinforcement of public relations, and incidental and actual costs incurred in relation to foreign real estate brokerage is required. The response rate was high in As a result of the survey of foreigners, smooth communication was considered the most important in all age groups, and the importance of continuous management service, follow-up service in case of defects in the contract, and smooth communication were confirmed.

In addition, 66.9% of foreign respondents said they would pay for related incidental services other than real estate brokerage depending on the situation, suggesting positive implications for improving the actual cost claim system and expanding the business area of global licensed real estate brokers. In conclusion, in order to vitalize the global real estate brokerage system, professional manpower training institutions for foreigner-specialized brokerage and practical education and training to improve the work ability of the produced global real estate brokerage are needed.

It is considered necessary to improve the system for cost and actual cost claims, and the full management and support of the city and provincial governments should be the basis. It is hoped that this study will be reflected in the policy for revitalization of the global real estate brokerage system to improve real estate brokerage for foreigners and serve as a catalyst for resolving large and small problems that arise in the process of promoting related business in the future. It is hoped that by improving satisfaction with real estate transactions in Korea, it will contribute to Korea's foreigner support system and revitalization of the local economy.

법무부 발표 ‘2022년 출입국·외국인정책 통계연보’를 통해 91일 이상 국내에 체류하고 있는 외국인이 200만 명을 넘어선 것이 확인되었다. 우리나라는 빠른 속도로 국제화 사회에 진입하고 있으며 이에 따른 사회적 인프라 구축이 무엇보다 중요한 국가적 과제가 되었고, 현재 우리나라는 외국인 인구증가와 함께 외국인의 부동산 보유에 관한 관심이 증대되고 있다. 2022년 현재의 사회·경제적 여건변화, 부동산 관련 산업의 구조 변화 등을 고려할 때, 외국인 부동산중개가 부동산산업의 형태로 성장하고 있으며, 부동산중개업은 타 서비스업종과 마찬가지로 고객 중심의 빠른 시대적 변화와 함께 더욱더 전문적이고 수준 높은 서비스를 요구하는 시대에 직면하였다. 이에 본 연구에서는 국내 일부 시·도 지자체의 시책사업으로 선발·지정하여 운영하는 외국인 부동산중개에